Privacy Policy
Last updated: 5th February, 2026
This Privacy Policy describes how Manic Fits (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from manic-fits.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.
Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described below. If you do not agree, please do not use the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, business operations, legal requirements, or regulatory obligations. When we do, we will update the “Last updated” date at the top of this page.
How We Collect and Use Your Personal Information
We collect personal information from different sources depending on how you interact with our Site. We use this information to:
- Provide and deliver products and services
- Process orders and payments
- Communicate with you
- Improve our website, services, and customer experience
- Comply with legal obligations
- Prevent fraud and misuse
What Personal Information We Collect Information You Provide Directly to Us
- Contact details such as name, phone number, email address, billing and shipping address
- Order information including purchased items, delivery details, and payment confirmation
- Account information if you choose to create an account
- Customer support communications
- Product reviews, feedback, or survey responses
Providing certain information is necessary to use some features of the Services. Choosing not to provide required information may limit access to those features.
Information We Collect Automatically (Usage Data)
When you use our Site, we may automatically collect information including:
- Device type, browser type, and operating system
- IP address and approximate location
- Pages viewed, products clicked, and time spent on the Site
- Referral sources such as Facebook, Instagram, Google, or other platforms
This information is collected using cookies, pixels, and similar tracking technologies.
Information We Receive from Third Parties
We may receive information from third parties including:
- Shopify, which powers our online store
- Payment providers such as bKash or cash-on-delivery partners
- Courier and logistics partners for delivery confirmation
- Advertising and analytics platforms such as Meta (Facebook/Instagram), Google, or TikTok
All such information is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to process payments, fulfill orders, manage deliveries, handle returns or exchanges, and send order-related communications.
Marketing and Advertising
We may use your information to send promotional messages, offers, or updates and to show relevant advertisements across digital platforms. You may opt out of marketing communications at any time.
Security and Fraud Prevention
Personal information may be used to detect, prevent, or investigate fraudulent or unauthorized activities.
Customer Support and Service Improvement
We use personal information to respond to inquiries, resolve issues, and improve our products and Services.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our Site, analyze traffic, remember preferences, and support marketing activities. Disabling cookies may affect Site functionality.
For more information on Shopify-related cookies, visit:
https://www.shopify.com/legal/cookies
How We Share Personal Information
We may share personal information with:
- Service providers such as payment processors, couriers, IT services, and analytics partners
- Marketing and advertising partners
- Legal or regulatory authorities when required by law
- Business partners in the event of a business restructuring or transfer
We do not sell personal information.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.
Children’s Privacy
The Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If such information is identified, it will be deleted.
Data Security and Retention
We implement reasonable security measures to protect personal information. However, no method of transmission or storage is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal obligations, and resolve disputes.
Your Rights
Depending on your location, you may have rights regarding your personal information, including access, correction, deletion, withdrawal of consent, and opting out of marketing communications. Requests can be made using the contact details below.
International Data Transfers
Your personal information may be stored or processed outside Bangladesh through Shopify or third-party service providers. Appropriate safeguards are used where required.
Contact Information
If you have questions or requests regarding this Privacy Policy or your personal information, please contact us:
Email: manicfits@gmail.com
Location: Dhaka, Bangladesh
