Return & Exchange Portal
Exchanges & Refunds
At Manic Fits, we want you to love what you wear. Please read this policy before raising a request.
Eligibility
We can only exchange the same product you purchased, subject to stock availability.
Your request must be raised within 5 days of delivery.
The item must be unworn, unwashed and in its original condition.
The original Manic Fits tag must be attached and unaltered. No tag, no exchange.
How an exchange works
1. Raise a request with our team.
2. We send a package to your address with an inner bag for repacking your item.
3. Place the item in the inner bag.
4. Hand it to our delivery agent at pickup, and your new size ships out.
Exchange delivery is paid by the customer: BDT 100 inside Dhaka, BDT 120 outside Dhaka.
**If we sent the wrong item or a faulty one, the exchange is free.
NOTE: No Returns/Refunds for change of mind or fit
We don't accept returns or give refunds if you change your mind or the fit isn't right. Please use a size exchange instead.
Refunds
Refunds are only given for orders that arrive defective, are incorrect, or can't be delivered.
Refunds are paid by mobile banking (bKash, Nagad, Rocket or your preferred provider), so please share your number when you contact us.
Cancellations
Orders can't be cancelled once confirmed.
Need help?
Email us at manicfits04@gmail.com.